Best customer service I've ever gotten on Amazon...and I shop a lot.
I got a bum light the first time--the light wouldn't turn off when I switched it to Off--and in anger put up a bunch of negative reviews. I refused a replacement or refund from the company...just ornery I guess. Happily, the owner contacted me again and insisted I let him make it up to me. So he sent me a replacement of the incandescent bulb night light and I also ordered a light with an LED bulb for comparison. I'm so sorry I put the owners, a husband and wife, through that. This is a lovely product.
These lights are well-crafted with good materials. The plastic image is sandwiched between 2 glass screens and to change out the image, you just carefully pry off the black frame. The packaging is very well-done and gift-ready. Every night light comes with an extra bulb.
This image cracks me up...definitely an eerie sight to greet you in the dark.
The owner designed this specific bulb so it's perfect. He took the standard 7-watt bulb and inserted 2 rows of 3 tiny LED lights which face straight forward. So the glow is even and there's no bright spot. The amount of illumination is perfect.
I can hardly tell the difference between the LED and incandescent bulbs but I prefer the LED because it doesn't get warm.
This is an excellent product. I'm going to buy a bunch for gifts and probably several more for myself. So many night lights...so few outlets.....
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