Reviews of Submersible Battery LED 10 Lights~BLUE~Wedding~Tea Light

Customer Ratings:

Here is what I wrote to the retailer, very unsatisfied with them. Still waiting for a reply to see what they will do..... Surprise Surprise. Great product, I would strongly suggest ordering them from someone else tho!!!!

I received my lights the other day. as the post office worker handed me the BAG that you shipped them in I could hear what sounded like hundreds of pieces shaking in the bag. due to your lack of proper packaging ( I mean really, is bubble wrap THAT expensive?) The original packaging that the lights came in were busted open and all of the individual lights were in every piece possible with the exception of about 6. I had to sort all the batteries, tops, bottoms, lights and white disks and assemble everything. This took all of 15 minutes of my time and to my surprise all of them worked. Also, the lights I received are a flower shape, you have just plain round ones in your picture. needless to say I am extremely disappointed with you. Not your product, but you as a retailer and your complete lack of professionalism. I will be reporting you to Amazon. Thank goodness the lights actually worked otherwise you would have a whole other problem on your hands. If you wish to continue with your complete disregard for customer satisfaction after you have taken our money then be prepared to be out of business.

I hope you plan to make this right

Shawna

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The product is great, very bright and easy to use. Unfortunately, SixStarSales, the seller, is completely rude and unprofessional. I requested a simple exchange for a different color light because this blue was just not the right blue. The seller is so incompetent that his return policy doesn't even make sense (he says 'return' instead of 'exchange'). I can understand that he doesn't accept exchanges or returns, but he could have just said that. Instead he went off on me with very uncalled for emails as if I did something to wrong him. SixStarSales is a very difficult company to do business with. Don't waste your time. There are other companies that don't have a problem helping you out when you're not happy with the product that you purchased.

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These lights are NOT submersible at all!! They are cute blue lights for center pieces or whatever, but they don't have a good enough seal to be put in water!!!

Honest reviews on Submersible Battery LED 10 Lights~BLUE~Wedding~Tea Light

I am very happy that the company contacted me after they read my feedback. They took the time to replace 4 LED's that did not work. And they did this free of charge which was very nice. Very satisfied with their attention to detail and taking the time to read my feedback and make the purchase better.

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I love these lights and they were perfect for what I needed. I ordered one batch to make sure they were what I was looking for, and when it came in the mail, a couple of the lights were already on because they had been screwed together incorrectly. The seller was very nice and sent me new lights to replace the broken ones I had received, but I wish they hadn't been broken in the first place! I ordered another batch because I liked them so much, and when I received the 2nd batch in the mail, the same problem occurred! A couple of the lights were screwed together incorrectly so they were on and I could not unscrew them! I was so annoyed that I didn't even want to waste my time asking for new ones again. I like the products, just make sure when you order them to request that they be come in separate pieces since clearly none of the workers can do it correctly or efficiently...