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The build quality is better than most standard SP and 3-way dimmers, the package came with three different color faces and it can be used as either a SP or 3way (no face plate however)... actually it's a 3way that has one of the terminals taped off for use as a SP, then take off the tape to access the 3rd terminal. For the most part it's what I expected, EXCEPT!!!.... unless I missed it in the description, it took installing the switch to realize something wasn't working right, I was replacing an old dimmer in a standard 3-way configuration (leaving the other 3-way switch alone was the plan), it took 5 minutes to get the switch swapped out for the new one, but it didn't work right. I checked the wiring 3 times, changed the location of the dimmer from the hot to the load location and back again, rechecked I had the 2 travelers right... but still it didn't work.
So I went to the directions (fished them out of the garbage actually) to see what I could be missing. Buried at the bottom of the Warnings & Cautions list was the answer: "Vizia Dimmers are NOT compatible with standard 3-way or 4-way switches, the MUST be used with compatible Vizia coordinating remotes...", SO this means I need to buy another Vizia switch to replace the other 3-way switch on the circuit.
I wish I had know this before I bought the first switch, but into it for $20... I needed to spend another $16 to make it work. The product is great and works as advertised when you get all Vizia parts, I'm just put off because it basically cost me $36 to replace one 3-way dimmer.
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I bought one of these and installed it on a lamp outlet when I had an apartment and really liked it. So, when I bought a house, I replaced all the worn-looking dimmers and several switches with these.I still eye the Lutron Maestro every now and then, but I still think this is the best dimmer out there, and now that I've used this model more thoroughly, here are my two complaints:
When wiring this up with a remote unit for a 3or more-way application, a delay seems to be introduced into the light level indicator in both the head unit and the remotes. If you're using just a single dimmer for a light, when you press the up or down button, the light and the indicator on the dimmer will respond instantly. If you introduce a remote into the mix, the indicator on the dimmer and remotes will take a second to respond. All my outside lights are on these dimmers, and I like to keep them at a certain level when we go to sleep, which I gauge with the dimmer indicator. When the dimmer indicator lags behind your button presses by a second, it makes this frustrating.
I sometimes miss the knob-style dimmers that are instant. I get impatient holding down the up or down buttons and waiting for the light level to raise or lower to where I want it to be. I want my interaction with light switches to last no more than a second.
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