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The product is OK but it was received with a dead battery. Since a replacement battery is cheaper that returning the product, that is what I did and it works fine. There should be a way to take care of such situations.
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I bought two HE-430 emergency lighting systems, but I have to return them both because the batteries do not hold any charges. Let just say the fail rate for both are at 100%, and if I was to buy the third one I'll bet it will fail as well. Maybe because the product has been on the shelves too long or what I don't know, plus one of the units has some loose parts in side when I first took it out from the box. Please look elsewhere for emergency lighting system.Best Deals for Universal Security Instruments HE-430 Automatic Emergency Lighting
I received the light, charged it, didn't work. Sent it back, got a new one and the same thing, didn't work. So in six weeks time, i've been to the post office twice (to return lights), I'm out a little money in shipping costs, and I still have no emergency light. This has not been an ideal transaction. This was my first Amazon purchase and in their defense the return proccess was simple and quick. But on the down side would be whoever at Amazon did the purchasing of this product should have done some more homework as to why the seller was trying to dump them.Honest reviews on Universal Security Instruments HE-430 Automatic Emergency Lighting
I ordered two of the these. One appears to work as described the other doesn't work at all. To invest in the cost of return and risk getting another defective is too risky for me... I'll find something else. Waste of money, sigh.Find helpful customer reviews and review ratings for Universal Security Instruments HE-430 Automatic Emergency Lighting
I ordered this unit to replace an aging unit that was going to require a new battery and had standard 6VDC incandescent bulbs instead of LED's. When weighing the cost of upgrading my existing unit as to how much a new unit would cost, I checked out Amacon.com to see what they had to offer. This is the unit I ended up ordering. For just a few dollars more than I was going to spend to 'upgrade' my existing unit, I could get a new unit instead of 'fixing' my old unit.When this unit arrived and was unpacked, I immediately realized that, being made of plastic, this was NOT intended for 'industrial use'; (well; OK, maybe LIGHT 'industrial use') but that was OK because this was going to be used in a residential application.
The instructions said to plug the unit in for at least 48 hours to fully charge the battery. I did that and then unplugged the unit. Nothing happened. Do you know how 'black'; 'dark' is? I found out in a hurry.
However, when the unit is plugged in, the power is on and the sun sets, this unit has a built in "selectable" 'nite light feature that turns on one or both of the lamp heads containing the LED's, when it gets dark. I guess that's a nice feature but I REALLY wanted a unit that provides backup emergency lighting when the commercial power goes out.
This one failed; it was obviously defective.
I requested a Return Authorization from Amazon.com and ordered a replacement unit. That replacement unit arrived this morning; I plugged it in to let the batteries charge. After a few hours, I unplugged the unit and sure enough, the unit activated. I believe this one will work just fine, the first one was apparently a 'fluke' that it was shipped deffective.
I again repeat that this unit is NOT a 'heavy duty' unit; but that's not the purpose for which I purchased it. I am hopeful that it will work properly and satisfactorily; if not, I'll update that here, as warranted.
If it does what it's advertised to do, yeah; I'd order another one if I ever needed a second emergency light.
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